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I have a friend who needs your help! How do I refer them?Do you know any small business owners who: need help plugging accounting gaps want to keep their cashflow steady want more income and profit want to get 'there' faster Refer them to Clear Mind Accounting for an initial chat, and if they come on board we will give you a $100 online gift voucher. Just let them know to get in touch with us at www.cmaa.co.nz or pass their details along to us (but check with them first). There's no limit to how many people you can refer, so spread the word so we can help them too!
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How hard is it to change from my existing accountant?We have streamlined it to make it super simple: - we send you a link to sign electronically - we talk to your old accountant and organise getting the info we need. You won’t need to contact them at all if you don’t want to. We can take care of it all.
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Where are you?We are based in Omokoroa and most of our clients are in the Western Bay of Plenty and Tauranga areas. While we can meet virtually, we prefer face to face meetings because our clients get so much more out of it. We do this by meeting you for a coffee at your place, our place, or at a cafe close to you. We just love a cuppa!
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Do I have to use Xero?We believe in our clients using the most efficient, smartest software to streamline your accounting. This is why we only work with Xero. Xero is easy to use and works behind the scenes to help you save time. Xero performs those tedious, repetitive tasks that take you away from doing the things that can add more value to your business. At Clear Mind we offer full training and ongoing support on Xero and can transfer all your files for you from any current software provider you use. This is then one set of data we can both work from in real time. This is great because we can give you support throughout the year and can tidy up any issues early.
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Do I need to buy expensive software?Not at all. Your subscription to award winning Xero software is included in all of our packages. This software is based in the cloud so you can access it anywhere, anytime from any device with a web browser. Check out more on Xero here.
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How much do you charge?There’s no one-size-fits-all for us, and we think thats a good thing! We get to know you and your needs, and then tailor our services to what you need. he amount of work on our end can change quite a lot depending on lots of things, like how big your business is, and how it is structured. If you have your head in the sand, and don't 100% understand your numbers, then it will be costing you in tax, GST and expenses. We will look at all of this with you to work out a plan and get you the profit and income your business can deliver. Its free to chat with us and get a quote. What have you go to loose?
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How do monthly fees work?No-one likes a huge unknown accountant bill at the end of the year. So we take your yearly fee, and spread it throughout the year. You simply pay a monthly fee (by automatic payment) at the start of each month. No hidden costs or unexpected fees here.
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How much does it cost to call and ask a question?The last thing we want is for you not to reach out because you are worried that like other accountants, we will charge you an arm and a leg just to chat something through. This is why we include quick queries in your annual accounting fee. This means you can call us anytime with a 5 - 10 min question and we will not charge you a thing. Don't stress, we can fix it, just give us a call. If your question requires some extra work, we’ll be sure to let you know and agree on a plan and cost up-front. No surprise bills after the fact from us!
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Do you do payroll?Sort of! We will work with you to implement a smart and easy to use payroll solution. From there we will set you up with the tools and knowledge to do it yourself, and provide advice and help when things are outside of the norm.
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